Shipping Policy
Fast, Tracked Shipping
We ship directly from our Amsterdam warehouse. Your pillow arrives at your door — quickly, tracked, and free on qualifying orders.
Shipping options
Netherlands (NL)
- Free standard shipping on orders €99 and above — 2-4 business days
- Standard shipping under €99: €4,95 — 2-4 business days
Belgium & Germany
- Standard shipping: €7,95 — 3-5 business days
- Free shipping on orders €99 and above
Rest of EU
- Standard shipping: €12,95 — 5-8 business days
- Free shipping on orders €149 and above
Order processing
- Orders placed before 15:00 CET ship the same business day
- Orders placed after 15:00 CET or on weekends ship the next business day
- Tracking number is emailed as soon as your package leaves our warehouse
Delivery partners
PostNL for Netherlands and Belgium. DHL and DPD for Germany and rest of EU.
Order issues
Package lost or damaged? Email support@nesora.store with your order number. We fix it — no back-and-forth.
Nesora is operated by Zavior, KvK 42108140, Gooise Kant 224, 1104MM Amsterdam, Nederland.